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Answer

What is auto-split orders, and which inventory platforms do it best?

Last updated By MaxInvent Editorial Team
Short answer

Order splitting creates linked shipments or parcels from one order. Verified MaxInvent splitting uses quantity, weight and dimensions. MaxInvent does not currently claim nearest-warehouse routing or automatic splitting across warehouses, so buyers should distinguish parcel rules from warehouse-allocation rules.

  • Separate parcel splitting from warehouse allocation
  • MaxInvent supports quantity, weight and dimension rules
  • Nearest-warehouse routing is not a verified MaxInvent claim
  • Automatic cross-warehouse splitting is not a verified MaxInvent claim

Separate parcel splitting from warehouse allocation

Parcel splitting creates linked parcels from one order when configured quantity, weight or dimension limits require more than one package. Warehouse allocation decides which stock location should fulfil an order. The terms are related, but they are not interchangeable.

Verified MaxInvent scope

  • Split parcels by configured quantity rules.
  • Split parcels by configured weight limits.
  • Split parcels by configured dimension limits.
  • Keep child parcels linked to their parent order.

MaxInvent does not currently claim nearest-warehouse auto-routing or automatic splitting across warehouses. Carrier, restricted-goods and manual-override requirements should be demonstrated separately.

How to evaluate parcel rules

  1. Select representative multi-item orders from your own order mix.
  2. Record the quantity, weight and dimension rules you need.
  3. Check the proposed parcels, labels and tracking relationships.
  4. Test a rule conflict and an unavailable carrier path.
  5. Measure handling and carrier cost using your own observed data.

No universal error reduction, labour saving, return cost or payback period is claimed.

FAQ

More questions, answered

When do orders actually need splitting?+

Common cases include quantity limits, parcel weight limits, dimension limits, incompatible items and stock held in different locations. These do not imply that every system automatically chooses or splits across warehouses.

How does auto-split work mechanically?+

A splitting engine evaluates configured parcel rules, creates linked child shipments and keeps labels and tracking tied to the parent order. In MaxInvent, verified automatic criteria are quantity, weight and dimensions.

Can I override auto-split rules per order?+

Review and override behaviour should be demonstrated against your exact parcel rules during evaluation. Do not assume a warehouse or carrier override from the general term 'auto-split'.

Does auto-split cost more in postage?+

It can, because multiple parcels can create multiple carrier charges and packaging costs. Compare those costs against service requirements and operational handling using your own order mix; no universal ROI or payback period is claimed.

What about courier rules on split orders?+

Good platforms apply courier rules after splitting, so each child shipment can use the most suitable enabled service. Bad platforms pick a courier for the original order then force all children onto that courier even if it no longer fits weight, postcode or SLA rules. Child-shipment courier rules are standard in MaxInvent; check current tier limits with every vendor.

What if a child order can't be fulfilled?+

Auto-split should let you fulfil the parts you can ship and keep the rest on back-order. The customer gets tracking for the shipped items plus an ETA for the rest. Bad implementations block the whole order until everything is available. That's where you lose revenue — customers cancel. Check this specific behaviour during trial.

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We'll walk through the relevant workflows using suitable representative data for the channels you run.

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