Skip to main content
MaxInvent

Answer

What are the hidden costs of inventory management software?

Last updated By MaxInvent Editorial Team
Short answer

Six lines account for most of the gap between a quote and an invoice: per-user licences, a warehouse or WMS module sold separately, per-channel connector fees, onboarding and data migration, order overage, and the renewal uplift. Price a three-year scenario with your growth in it, not month one. MaxInvent's answer to the first three is that they are not charged.

  • Per-user fees are the fastest-growing line as headcount rises
  • A separate WMS or warehouse module can double the subscription
  • Onboarding and migration are one-off but rarely in the headline figure
  • Overage: ask for pence per order, not 'we will discuss it'
  • Renewal uplift is the line buyers forget and vendors rely on

The six lines

CostTypical shapeMaxInvent
Per-user licencesA monthly fee per named seat, often with a small included countNot charged. Allowances are order-based.
Warehouse / WMS moduleBins, directed put-away and handheld scanning as a separate tier or productIn the platform. Bin locations and the handheld app are not an add-on.
Per-channel connectorsA fee for each marketplace or store beyond the included countNot charged for the live commerce connectors.
Onboarding and migrationA one-off project fee, sometimes discovered after signatureStandard Starter and Growth onboarding included; complex Scale or Enterprise migration quoted after discovery.
Order overageA tier jump, a negotiated rate, or an unstated onePublished: 5p per order above allowance on Starter and Growth.
Renewal upliftA percentage rise at renewal, frequently absent from the quoteStandard and launch prices are both published, so the gap is visible up front.

Why per-user pricing hurts most

Because it scales with exactly the thing you are trying to grow. Take a platform at £200 per month including three users, then £40 per user after that. With eight people across the warehouse, the counter and the office, you are at £400 — and the fifth, sixth and seventh users were hired because volume went up, so the software bill rises at the same moment your wage bill does.

The question to ask is narrower than “how much per user”: does a picker who only scans on a handheld need a paid seat? If the answer is yes, price your peak-season temporary staff into the comparison as well.

A worked three-year scenario

Same operation both ways: 3,000 orders a month rising to 6,000 by year three, eight users, bin-level warehouse work, five sales channels.

LineModular vendor (illustrative)MaxInvent (published)
Base subscription£250/mo£299.99/mo
Warehouse module£150/moIncluded
5 extra users at £40£200/moIncluded
2 extra channels at £50£100/moIncluded
Year-one total£8,400£3,599.88
Year three at 6,000 orders, +5% renewal£9,261 plus tier jump£3,599.88 plus £600 overage

The modular column uses illustrative rates to show how the lines compound; it is not a quote from any named vendor and should be replaced with your own written figures. The MaxInvent column uses published launch pricing at 1,000 orders per month of overage in year three.

Costs that are not the vendor's fault but are still yours

  • Barcode hardware. If a platform needs proprietary scanners, that is capital expenditure. A handheld app that runs in a browser on an existing Android device is not free either, but it is cheaper and replaceable.
  • Internal project time. Data cleansing, SKU rationalisation and rehearsal imports consume your team's weeks regardless of who is implementing.
  • Parallel running. Two months of both systems is two months of two subscriptions, and it is usually worth it.
  • Leaving cost. Ask, before you join, how you get your data out and in what format. The answer is much harder to obtain afterwards.

Where to go next

Our full terms are on the published-pricing page. For reading a quote-based competitor price, see how much Linnworks costs. For the per-order side of your economics rather than the subscription side, use the marketplace fee calculator.

FAQ

More questions, answered

Which hidden cost catches people most often?+

Per-user licences, because they scale with the part of the business you are trying to grow. A platform at £200 per month plus £40 per user is £520 with eight warehouse and counter staff, and the eighth user is the one you added because volume went up. Ask whether pickers, packers and counter operators need paid seats.

Is a WMS module usually included?+

Often not. Bins, locations, directed put-away and handheld scanning are frequently a separate tier or a separate product, which is why a quote that looked competitive stops being competitive the moment you want scan evidence. Ask specifically: are bin locations and a handheld app in this price?

How should we budget onboarding and migration?+

As a one-off with a scope attached. Ask what is included, what is chargeable, who does the data mapping, and how many rehearsal imports you get. MaxInvent includes standard Starter and Growth onboarding; complex Scale or Enterprise migration is quoted after discovery, because pretending otherwise would mean quoting blind.

What is a fair way to compare overage?+

Get it in pence per order and multiply it by your best month, not your average. MaxInvent publishes 5p/order on Starter and Growth; Scale volume overage from 5p/order, so 1,400 orders on a 1,000 Starter allowance is £99.99 plus £20. A vendor who will not give you a pence figure is asking you to accept an unbounded line.

What is the renewal uplift?+

The percentage your price rises at renewal, often absent from the first-year quote. Ask for it as a number and a cap. If it is not in writing, your second year is not priced — and by then your operational history lives in the system, which is exactly when leaving is hardest.

Which of these does MaxInvent charge?+

Order overage at 5p per order above allowance, and complex migration after discovery. There are no per-user licences, no separate warehouse module, and no per-connector fees for the live commerce connectors. Standard pricing and launch pricing are both published so the renewal gap is visible up front.

Evaluating MaxInvent?

We'll walk through the relevant workflows using suitable representative data for the channels you run.

Chat
MaxInvent
Talk to a real human.
UK-based team · typically reply within one business day.
Prefer a form?Book a demo·Contact form